Warranty & Returns

Warranty & Returns

All devices are professionally tested and certified before shipping.

We stand behind the quality of every device we sell. Your peace of mind matters to us.


Warranty Coverage

All devices include a 30-Day Limited Warranty from the date of delivery.

Our warranty covers:

  • Software Failures

  • Hardware faults NOT caused by physical damage.

  • Major functional issues (e.g. camera failure, speaker failure, charging port faults)

The warranty does NOT cover:

  • Physical damage (cracked screen, dents, water damage) by the customer.

  • Software issues caused by user modifications

  • Damage from drops, misuse, or third-party repairs

If a fault is confirmed, we will repair, replace, or refund the device at our discretion.


🔄 Returns Policy

You may request a return within 7 days of receiving your order if:

  • The device is not as described

  • The device arrives faulty

  • The wrong item was delivered

To qualify for a return:

  • The device must be in the same condition received

  • All original packaging and accessories must be included

  • The device must NOT be iCloud locked

Once received and inspected, we will process:

  • A replacement, or

  • A refund to your original payment method

Refunds may take 5–7 business days to reflect.


Return Process

To start a return:

  1. Email us at: your@email.com

  2. Include your order number.

  3. Provide clear photos or a description of the issue.

We will guide you through the next steps.

Return shipping costs will be to the customers account.


Important Notice

Please test your device fully within the first 48 hours of delivery.

By purchasing from our store, you agree to our Warranty & Returns Policy.